
Frequently Asked Questions
Why choose Black SUV Limousines?
At Black SUV Limousines, we stand out from the competition through our commitment to providing the most premium fleet in the industry. Unlike many other companies that may offer base model vehicles, our fleet consists exclusively of top-of-the-line, brand new SUV limousines. Each vehicle in our fleet is a one-owner vehicle, ensuring they are meticulously maintained and presented in pristine condition.
Our premium vehicles are equipped with the latest features, offering a level of luxury that truly sets us apart. From advanced entertainment systems to plush, comfortable interiors, every aspect of our SUV limos is designed with your comfort and satisfaction in mind. When you choose Black SUV Limousines, you're not just getting a ride; you're indulging in a luxurious experience that elevates your journey to something truly special. Our commitment to excellence in every detail is what makes us the preferred choice for those seeking the best in luxury transportation.
How can I book a ride with your service?
Booking a ride with us is easy and convenient. You can reserve your luxury transportation by calling us directly, emailing us, or using the booking feature under the services tab on our website.
What areas do you serve?
We proudly serve the Greater New Orleans area and surrounding regions. Please note that additional charges may apply for longer distances due to time and fuel costs. Feel free to contact us with any questions about our service areas.
How can I find out about your rates?
Our various service rates are readily available on the services tab of our website. For any specific inquiries or unique service requests, please don't hesitate to contact us directly.
How far in advance should I book a ride?
While you can book a ride at any time, we recommend giving us a few hours notice to ensure we can accommodate your travel needs and provide the exceptional service we're known for.
What is your cancellation policy?
We understand that plans can change, which is why we offer a flexible cancellation policy. We require at least 24 hours' notice for cancellations. Please be aware that cancellations made less than 24 hours before the scheduled service will incur a cancellation fee totaling 50% of the order's total cost.
What features and amenities do your vehicles offer?
Our luxury SUVs are not just about style but also about comfort and performance. Each vehicle is equipped with a MagneRide suspension system, ensuring the smoothest ride even on rough roads. Alongside this advanced technology, passengers can enjoy panoramic sunroofs, the latest in-vehicle technologies, premium sound systems, and more. Our goal is to provide you with not only a luxurious but also a supremely comfortable travel experience.
Can I make special requests for my ride?
Absolutely! We strive to provide a personalized experience and are happy to accommodate special requests to the best of our ability. Whether it's a specific route, music preference, accessibility need, or the requirement of a child safety seat, please let us know when you book your ride, and we'll do our utmost to meet your needs. Your comfort and safety are our top priorities, and we aim to tailor each ride according to your preferences.